Employee Additional Resources

• If you have specific questions about a benefit plan, please contact the carrier directly for further questions.

• Please refer to the new CCRES Carrier’s Contact Information Sheet.

Lyric Health Virtual Urgent Care & Behavioral Health
Lyric Health offers 24/7 access to Board‐certified physicians either a phone call or click away. Physicians can diagnose many common non‐emergency condition symptoms, recommend treatment options, and prescribe medication when medically appropriate.

Common Conditions include:
• Cold& Flu Symptoms • Dermatology Problems
• Allergies • Bronchitis
• Respiratory Infection • Urinary Tract Infection
• Sinus Problems
Account registration is required for use for all services.
To register, call 866‐223‐8831 or visit https://portal.getlyric.com. Please have the primary member’s last name, date of birth, and zip code available to activate your account. Follow the prompts to activate and register yourself and your dependents. Added dependent of the age 18 and over are prompted to setup their own account prior to use.

Take the following actions to register with Lyric Health and add your dependent(s) to your coverage.
Adding dependents to your LYRIC HEALTH PLAN:
• Visit https://portal.getlyric.com or call 866-223-8831.
• Have the primary member’s date of birth, first name and last name available.
• Follow the prompt to add dependent information. All dependents over the age of 18 will be emailed their personal account credentials to register once added under the primary member’s account.